Terms & Conditions
Last updated: July 2026
These Terms govern your use of My Data Keep ("we", "us"), a platform for buying mobile data for Nigerian networks and for accessing the Emergency Data Reserve feature. By creating an account you agree to these Terms.
1. Your account
You must provide accurate details and keep your login credentials secure. You are responsible for all activity under your account. One person, one account. We may suspend accounts that abuse the service, attempt fraud, or violate these Terms.
2. Wallet and payments
Your wallet holds funds you add via our payment partners (e.g. Paystack). Funds in your wallet are for buying data and any other services we offer on the platform. Wallet balances are not a bank deposit, earn no interest, and cannot be transferred to other users. Payment processing fees charged by our partners are non-refundable.
3. Data purchases
When you buy data, delivery is carried out through third-party telecom aggregators. We are not the network operator. Most orders deliver within seconds, but delays can occur during network congestion. If an order cannot be delivered, your wallet is refunded — see our Refund & Dispute Policy. You are responsible for entering the correct recipient number and network; we cannot reverse data sent to a wrong number you provided.
4. Emergency Data Reserve
The Emergency Data Reserve lets eligible, loyal customers access data up to a limit funded entirely by profit already earned from their own past purchases (the "Safe Margin Rule"). Accessing the reserve incurs a disclosed access fee. The amount accessed plus the fee must be restored from your next wallet funding or repaid from your wallet. Eligibility, limits, and fees are shown in the app before you confirm and may change over time. Failure to restore an outstanding balance by its due date may lead to automatic collection from your wallet and suspension of reserve access.
5. Referrals
You may earn a reward when someone you referred makes a qualifying purchase, credited to your wallet. Rewards are funded from our profit on that sale. We may adjust or withdraw the referral programme, and we reserve the right to reverse rewards obtained through fake accounts or abuse.
6. Acceptable use
You agree not to use the platform for unlawful purposes, fraud, money laundering, or resale in breach of network terms, and not to attempt to disrupt or reverse-engineer the service.
7. Availability & liability
We work to keep the service available but do not guarantee uninterrupted access. To the fullest extent permitted by law, our liability for any claim is limited to the value of the affected transaction. We are not liable for losses caused by network operators, payment partners, or incorrect details you provide.
8. Changes & contact
We may update these Terms; continued use means you accept the updated version. Questions? Reach us via the Support page.