Privacy Policy
Last updated: July 2026
This policy explains what My Data Keep collects, why, and your rights. We aim to collect only what we need to run the service.
1. What we collect
- Account details: your name, email, and optional phone number.
- Recipient numbers you save as beneficiaries and the networks they belong to.
- Transaction records: purchases, wallet funding, reserve activity, and referral rewards.
- Technical data needed to operate and secure the service (e.g. login sessions).
We do not store your card details — those are handled by our PCI-compliant payment partner (e.g. Paystack).
2. How we use it
To deliver data, operate your wallet and the Emergency Data Reserve, calculate loyalty and referral rewards, prevent fraud, provide support, and meet legal obligations.
3. Who we share it with
We share only what is necessary with: telecom data aggregators (to deliver your order), payment processors (to take payment), and email providers (to send account emails such as password resets). We do not sell your personal data.
4. Data retention & security
We keep transaction records as needed for accounting and legal reasons. Passwords are stored only as secure hashes, never in plain text. We use reasonable technical measures to protect your data, though no system is perfectly secure.
5. Your rights
You can view and update your details on the Settings page, and request access to or deletion of your personal data (subject to records we must keep by law) via the Support page.